Age Suitability
Who our apps are for, what they contain, and how app store age ratings apply to them.
Our position on age suitability
Every app we publish is designed to be appropriate for users of any age. Across the Apple App Store, our apps carry a 4+ rating, the lowest rating Apple assigns. A 4+ rating indicates that the content is suitable for everyone.
Our apps are also available on Google Play, where Google applies its own age rating system. In both stores, our apps contain no content that would require a higher age rating.
We make no claim that every app is the right fit for every child at every age. We do state clearly that the content itself is safe, contains no objectionable material, and is appropriate for all audiences.
How app store age ratings are determined
Apple assigns an age rating to each app based on its content. Ratings range from 4+, which means suitable for everyone, to 17+, which means adult only. Apple evaluates factors that include violence, sexual content, profanity, gambling, and other mature themes.
An app receives a higher rating only when it contains content from one of those categories. An app that contains none of that content receives a 4+ rating. That is the case across our portfolio of apps.
What our apps contain
Our apps are health and wellness tracking tools. They enable users to record symptoms, moods, medications, sleep, meals, and other everyday health information. The features are practical, and the language is straightforward.
Our apps do not contain advertising, chat rooms, or social feeds. They contain no violence, no sexual content, no profanity, and no gambling. The content is informational and is designed to help users understand and manage their own health.
Guidance for parents
Parents assessing whether one of our apps is appropriate for a child will generally find the content to be age appropriate. The features are simple to use, and the experience is consistent with other basic productivity and utility apps.
The more relevant consideration is fit rather than safety. Some apps track conditions that a child may not have, and some address health topics that a younger child may not yet understand. Parents are best positioned to judge fit for their own child, and we encourage reviewing the app description before downloading.
Guidance for caregivers and family members
Many users rely on our apps to help track the health of a family member. The apps are designed to be easy to read and easy to share with a clinician. A caregiver can set up an app for someone else and review the records at any time.
Because the content is free of any mature material, nothing in the apps requires restriction from younger family members. Anyone who can use a simple notes application can use our apps.
Guidance for healthcare providers
Our apps are practical tracking tools rather than medical devices. They help patients maintain a record of their symptoms and share that record during appointments. They do not provide medical advice and do not render diagnoses.
Providers who evaluate the apps for younger patients can expect the content to be suitable for all ages. The tools are most useful for any patient who is ready to track their own health, typically from the teen years onward.
Age labels and regional differences
Apple applies consistent content rules across markets, but local regulations can affect the rating displayed in a specific country or region. In some regions, an app that contains health or medical information may display a 12+ label even though the underlying content is identical.
This reflects a regional classification difference rather than a difference in content. The apps contain nothing objectionable in any market. Where a 12+ label appears, it reflects local rules and not a change in what the app contains.
Ratings can also differ between the Apple App Store and Google Play, because each store operates its own age rating system. A rating on one store does not determine the rating shown on the other.
Conclusion
Every app we publish is rated 4+ in most regions and is appropriate for users of all ages. We maintain our content to the standards Apple uses for its lowest age rating, and we keep it free of objectionable material.
If you have questions about a specific app and the child or person in your care, we are glad to help. Contact us and we will provide a direct answer.