User Privacy Choices
How we protect the data you log, and how you can access, correct, export, or delete it at any time.
Your data stays under your control
The data you log in our apps belongs to you. You decide what to record, what to change, and when to remove it. We do not sell your personal or health data, and we do not use it for advertising.
Every choice described here is available from within the app or by contacting us directly. You do not need to ask permission to manage your data; the controls are yours to use.
How your data is protected
Your data is encrypted while stored and in transit. Data at rest is protected with AES-256 encryption, and all transfers use TLS 1.2 or higher. Our infrastructure runs in SOC 2 compliant data centers.
Access to user data is limited to people who need it to operate our services, under strict role-based controls. We conduct regular security audits and vulnerability assessments, and we treat the protection of your health data as a core part of how our apps operate.
Accessing your data
You can view everything you have logged directly in the app. Symptom logs, medication records, mood entries, sleep data, and measurements are available in their own sections at any time.
Summary reports and timelines present your records in a structured format. You can review them yourself or share them with a healthcare provider.
Correcting your data
You can edit any record you have created. Open the entry, update the details, and save. The corrected version is stored with your account.
If you cannot correct something yourself, or you believe a record is wrong, contact us. We will make the correction for you and confirm the result.
Exporting your data
You can export your data from within the app. The export function downloads your health logs and generates reports that you can keep or share.
Exported files include your symptom history, medication records, measurements, and other data you have logged. This gives you a portable copy of your information whenever you need it.
Deleting your data and account
You can delete individual entries from the app whenever you choose. You can also delete your account and all associated data from the app settings.
Deletion requests can also be sent to [email protected] from the address on your account, or submitted through our contact page. We verify your identity and process the request within 30 days.
After deletion, personal health data is permanently removed within 30 days, and backup copies are purged within 90 days. De-identified analytics data and records we are required to keep by law may be retained.
How your data is used and shared
Your data is used to provide the features you use. We do not sell your personal or health data, and we do not use it for advertising or for tracking you across other apps and websites.
Data is shared only in limited circumstances: with service providers who operate our services under strict agreements, with your care team when you choose to share a report, and when the law requires it. You can opt out of analytics tracking within the app settings.
Your privacy rights
Regardless of where you live, you can access your data, correct it, request its deletion, and receive a portable copy. You can also withdraw consent or object to certain processing at any time.
To exercise any of these rights, contact [email protected]. We respond to privacy requests within 30 days. Our Data Policy describes our data handling practices in full.